Watch out, as you might need to downgrade to 10586
Lumia 550 running Windows 10 Mobile build 14267
might not be able to charge anymore and in a statement released today,
Microsoft confirmed that it’s indeed aware of a bug that’s particularly
affecting this model.
Company engineers said that Lumia 550 owners whose
devices are impacted by the bug should return to Windows 10 Mobile
10586.107 because for the moment, there’s no workaround available.
“Several Windows Insiders with a Lumia 550 have
reported an issue where their phone no longer charges or connects via
USB after upgrading to Build 14267. If you have a Lumia 550, we
recommend holding off going to this build. If you have hit this issue we
recommend rolling back to Build 10586 using the Windows Device Recovery
Tool,” the Windows development team said.
Charge it in flashing mode before downgrading
In case you’ve already used your device a lot and
it’s near the 0 percent battery limit, Redmond says that you need to
recharge it before downgrading to .107.
“If your Lumia 550 is really low on battery, switch
your phone into flashing mode by turning your phone off first and press
power button and then volume up until you see a lightning bolt on your
phone’s screen. This will allow your Lumia 550 to charge. You should let
it charge a bit before using the Windows Device Recovery Tool to roll
back to Build 10586.”
This new Windows 10 Mobile Redstone build is only
available for devices that shipped with Windows 10 in the first place
and after hearing of this bug, it’s pretty clear that Microsoft made the
right call here. Plenty of people criticized the company for not making
it available for all Windows Phone devices participating in the Insider
program, but it’s now more than obvious that bugs like this could wreak
havoc on a wide array of phones unless Microsoft makes the right
decision.
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