How Delta's New Quiet Room Will Inspire Better Travel
By Damon
Brown Damon Brown co-founded the Apple Top 10 app Cuddlr ,
jump-starting the platonic connection industry. He sold the company in
2015. Brown is also a TED speaker . His latest book is Our Virtual
Shadow: Why We Are Obsessed With Documenting Our Lives Online . @
browndamon Entrepreneur and author, "Our Virtual Shadow" @ browndamon
IMAGE: Getty Images
Airports can be a necessary evil of travel, like a vague,
crowded stop on your way to where you really want to be. If they are
intense for an experienced traveler like myself, then they must be
overwhelming to people who are more sensitive to their environments.
Delta has a new initiative to create special airport quiet spaces for autistic children. Here's the scoop:
Delta, in partnership with Hartsfield-Jackson Atlanta
International Airport and autism advocacy group The Arc, launched the
Atlanta Airport's first multisensory room on April 12 to provide a
calming, supportive environment for customers on the autism spectrum.
The room, located in a quiet space on F Concourse,
contains a mini ball pit, bubbling water sculpture, a tactile activity
panel and other items children can interact with to help calm and
prepare them for their travel experience.
ATL airport is the busiest and, arguably, the worst airport
in America, so the strategy is smart (It also helps that it is Delta's
headquarters). It is also amazingly thoughtful, as traveling may be even
more difficult for challenged kids.
On that note, there are many adults like myself who hate
going through the overstimulation gauntlet to reach our desired location
or come home ready to rest. The fact is that, whether it is an
intentionally long layover or a delayed flight, we may be sitting in the
airport for a while.
It would be great to use an urban space app like Breather in an actual airport. Until that happens, I recommend a couple survival tips for both introverts and privacy junkies:
Get thee to a lounge: I've talked about these quiet, snack-filled spaces within most major airports,
but it is worth emphasizing again. The best part about airport lounges
is that they have considerably less traffic than the rest of the
airport, so there is a higher chance that you'll get a seat, have some
elbow room and even have a whole section to yourself. If you are a
frequent flyer, then skip paying the often-costly door cover and just get an annual pass either through an airline credit card or directly with the carrier.
Go to another terminal: Areas of the
airport often get crowded in cycles, like the JFK British Airways wing
will get extremely busy in the early evening since the London redeyes
are scheduled. Have a long wait? Try walking to another part of the
terminal and you could find whole quiet sections. Just keep an eye on
the time or, better yet, get a scheduling app like TripIt to let you
know when to head back and if there are any last-minute changes. lI you
are in another terminal, then you won't hear anything on your gate's
loudspeaker.
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